Frequently Asked Questions - General Information
If you can't find the answer to your question, please call our Disney Experts on 0800 16 90 730*.
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General Information
Please select a Frequently Asked Question from this list:
Where can we find information for Guests with disabilities?
Where can I find more information about booking a group?
Where can we find information for Guests with disabilities?
Information for Guests with disabilities is available at all four Disney Theme Parks; for specific ride restriction information, visit the pages dedicated to the attractions you're interested in. All Walt Disney World Resort hotels offer rooms that accommodate Guests with disabilities. For assistance and information specific to individual hotels, please call our Disney Experts on 0800 16 90 730* or check our website. .
Accommodation for guests with disabilities can include a variety of modified features, such as; wider bathrooms, roll-in showers, hand-held shower heads, accessible vanities, portable commodes and bathroom rails. Bed accessories can include; bed rails, lower beds and rubber bed pads and open bed frames. Room communication kits can include; door knock and phone alerts, bed shaker alarm, text typewriter (TTY), strobe light fire alarm and phone amplifier. Other features can include: Buses with wheelchair lifts, double peep holes in doors, refrigerators (may include an extra charge), closed caption television and Braille on signage and elevators.
Walt Disney World also has designated parking areas for Guests with disabilities (when showing a valid disability permit). At locations offering valet parking, vehicles displaying a valid disability parking permit will receive complimentary service.
More Details
Where can I find more information about booking a group?
The magic never ends when you book a group to visit to Walt Disney World. Our Disney experts can help you take advantage of fantastic group benefits found nowhere else, including discounted room rates, Theme Park tickets, private events and behind-the-scenes tours.
For groups of over nine passengers please call the Walt Disney World Resort Group sales by calling Florida on 001 407 828 3318 or alternatively call our Disney experts on (407) 939-3463.
For more Frequently Asked Questions please click here. External links may redirect you to the USA Walt Disney World site (www.disneyworld.com). The terms of use and privacy policy on the USA Walt Disney World site differ from those of this site. Any information provided on the USA Walt Disney World site will be processed according to the US privacy policy. Walt Disney Travel Company is not responsible for the content of external websites.All of the flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to www.atol.org.uk/ATOLCertificate
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